Customer Care

Shipping

Processing Time

In-stock orders are processed within 1–3 business days. You'll receive a confirmation email with tracking as soon as your order ships.

Pre-Orders

Pre-order pieces are produced in small, limited runs. Each product page lists the expected ship date for that specific style. Pre-order items ship as soon as they arrive in our studio, and your full order ships together once all pieces are available.

Domestic Shipping (US)

  • Standard: 3–5 business days after processing
  • Expedited options available at checkout
  • Rates calculated at checkout based on destination

International Shipping

We ship worldwide. Transit times typically range from 7–21 business days depending on destination and customs clearance. Duties, taxes, and import fees are the responsibility of the recipient.

Questions

Email us at info@nectarpetite.com with your order number and we'll get back to you within one business day.

Draft policy — please review and edit to match your actual operations.